We are committed to protecting your privacy. This statement
details the steps we take to protect your personal information
when you visit our websites. It describes the personal information
that we collect, the purposes for which we use such information,
and your choices regarding our use of it. The steps we take
to protect your personal information and how you can review
and correct your personal information are also covered here.
By accessing our websites, you are consenting to the information
collection and use practices described in this privacy statement.
collection of information
Information collected directly from you. Generally, you
can visit our websites without entering any personal information.
On certain pages, we may ask you for personal information
to provide a service or carry out a transaction that you
have requested. The personal information we collect may
contact details, such as your name, title, company/organization
name, e-mail address, telephone and fax numbers, and physical
information about your company, and job function;
your e-mail marketing preferences;
financial information (including credit card or account
information such as your nationality and country of residence
that allows us to determine your eligibility under export
control regulations to receive information about certain
information used to customize and facilitate your use
of our websites, including login and technical information;
inquiries about and orders for our products and services;
information that assists us in identifying the products
and services that best meet your requirements;
event registration information; and
feedback from you about our websites and our products
and services generally.
are not required to provide any of this information, but
if you do not, we may not be able to provide you the requested
service or complete your transaction.
collect information about your visit to our sites, including
what pages you view, the number of bytes transferred,
the links you click, the materials you access, and other
actions taken within our sites. On sites that you enter
with a user ID, we may connect this information with your
identity to determine your potential interests in our
products and services. We also collect certain standard
information that your browser sends to every website you
visit, such as your Internet Protocol (IP) address, your
browser type and capabilities and language, your operating
system, the date and time you access the site, and the
website from which you linked to our site. We do not link
this information to your identity.
use of information
Services and transactions. We use your personal information
to deliver services or carry out transactions you have
requested, such as providing information on our products,
registering purchased products, processing product orders,
handling warranty claims, replacing product manuals, answering
customer service requests, facilitating use of our websites,
and so forth. In order to offer you a more consistent
experience in your interactions with us, information collected
by our websites may be combined with information we collect
by other means.
improvement. We may use your personal information to improve
our websites and related products or services, or to make
our websites easier to use by eliminating the need for
you to repeatedly enter the same information or by customizing
our websites to your particular preference or interests.
With your permission, we may use your personal information
gathered via our websites to inform you of products or
services available from us. When collecting information
that might be used to contact you about our products and
services, we will always give you the opportunity to opt-out
of receiving such communications. Moreover, each e-mail
communication we send includes an unsubscribe link allowing
you to stop delivery of that type of communication. If
you elect to unsubscribe, we will remove you from the
relevant list within 10 business days.
Applications. In connection with a job application or
inquiry, you may provide us with information about yourself,
such as a resume or curriculum vitae. We may use this
information throughout our solutions and its controlled
subsidiaries and affiliates for the purpose of employment
consideration. We will keep the information for future
consideration unless you direct us not to do so.
Cookies are small files that websites save to your hard
disk or to your browser's memory. We may use them to track
the number of times you have visited the site, to track
the number of visitors to the site, to determine and analyze
visitors' use of our sites (including the effectiveness
of online advertising), to store information that you
provide such as your preferences, and to store technical
information useful for your interactions with our websites.
We may use session cookies (cookies that are deleted when
your browser session ends) to store your user ID, elements
of your user profile, to facilitate your movement around
our websites (particularly in connection with information
searches and order placement) and other information useful
in administering the session. You have the ability to
accept or decline cookies. Most Internet browsers automatically
accept cookies, but you can usually modify your browser
settings to decline cookies or to notify you when a cookie
is being placed on your computer. If you choose to decline
cookies, you may not be able to fully experience the features
of our websites or other websites that you visit. Our
sites also may contain electronic images known as web
beacons - sometimes called single-pixel gifs - that allow
us to count the number of users who have visited those
pages. We may include web beacons in promotional e-mail
messages or Newsletters in order to determine whether
messages have been opened and acted upon.
use of web analytics
We use industry standard web analytics to track web visits.
You may opt out of web analytics by installing these tools
on your computer.
Google Analytics Opt Out Link
Omniture Analytics Opt Out Link
Disclosure of your personal information
Except as described below, personal information you provide
to us through our websites will not be shared outside
of us and our controlled subsidiaries and affiliates without
to service providers. Our contracts with other companies
to provide services on our behalf, such as hosting websites,
sending out information, processing transactions, and
analyzing our websites. We provide these companies with
only those elements of your personal information they
need to deliver those services. These companies and their
employees are prohibited from using that personal information
for any other purpose.
to distributors. In responding to a request made by you,
we may share your personal information with companies
that distribute our products. In those cases, we provide
these companies with only those elements of your personal
information they need to respond to your request, and
these companies and their employees are prohibited from
using that personal information for any other purpose.
In some cases, we may seek your permission to share your
information with distributors for marketing purposes other
than responding to a request from you. However, we will
not share your information for such marketing purposes
unless we have obtained your express consent to do so.
in connection with transactions. In connection with certain
transactions, we may disclose some or all of your personal
information to financial institutions, government entities,
and shipping companies or postal services involved in
in connection with acquisitions or divestitures. Circumstances
may arise where for strategic or other business reasons
we decide to sell, buy, merge or otherwise reorganize
businesses in some countries. Such a transaction may involve
the disclosure of personal information to prospective
or actual purchasers, or receiving it from sellers. It
is our practice to seek appropriate protection for information
in these types of transactions.
for other reasons. We may disclose personal information
if required to do so by law or in the good-faith belief
that such action is necessary to comply with legal requirements
or with legal process served on us, to protect and defend
our rights or property, or in urgent circumstances to
protect the personal safety of any individual.
We are committed to protecting the security of your personal
information. We use a variety of security technologies
and procedures to help protect your personal information
from unauthorized access, use, or disclosure. For example,
we store the personal information you provide on computer
systems with limited access that are located in facilities
to which access is limited. For sites to which you login,
it is your responsibility to ensure the security of your
password and not to reveal this information to others.
When you move around a site to which you have logged in,
or from one site to another that uses the same login mechanism,
we verify your identity by means of an encrypted cookie
placed on your machine.
your personal information
In some cases, you can review and correct personal information
provided through our websites by going to the page on
which you provided the information. In all cases, you
can make a request to review and correct your personal
information collected via our websites or ask us to stop
using it by completing our Contact Us form. We may take
steps to verify your identity before providing you access
to your personal information. You can help us to maintain
the accuracy of your information by notifying us of any
change to your mailing address, phone number, or e-mail
to international transfers of personal information
The personal information we collect on our websites may
be sent to the United States or to any other country in
which we or our affiliates, subsidiaries or agents maintain
facilities. We may also store and process the information
there. Although the laws that protect personal information
in those countries may differ from the laws where you
live, we will take reasonable steps to ensure that your
privacy is protected. By using our websites and giving
your information to us, you consent to the transfer of
the data outside of your country.
We do not knowingly collect information from children
and does not target or direct its websites to children.
to other sites
Our websites may contain links to other sites such as
our distributors and sales affiliates, professional and
government organizations, and publications. We also link
to third-party providers that host, maintain and operate
on-line training curricula. While we try to link only
to sites that share our high standards and respect for
privacy, we are not responsible for the content, security,
or privacy practices employed by other sites.
of this privacy statement
If you have questions regarding this statement or our
handling of your personal information, please Contact
Us. We will promptly address your concern and strive to
reach a satisfactory resolution.
to this privacy statement
We may occasionally update this privacy statement. When
we do, we will revise the "last updated" date
at the top and bottom of the privacy statement. We will
obtain your opt-in consent for any updates to this privacy
statement that materially expand the sharing or use of
your personal information in ways not disclosed in this
privacy statement at the time of collection.